Organizing a test drive currently requires extra effort. Dealers must drop off the car, pick up the car, clean it thoroughly after every test drive and check fuel and tyre pressure. Customers who want to make an appointment for a test drive also have to put in a lot of effort, according to account manager Leon Wonnink of Plan-IT.
If you, as a car company, want to offer a test drive during these current times, you have to deal with many government measures. For example, you are not allowed to receive customers in the showroom, but you can hand over the key for a test drive to the customer. With Plan-IT Test drive, car companies can organize test drives efficiently and corona proof.
Organizing a test drive currently requires extra effort. Dealers must drop off the car, pick up the car, clean it thoroughly after every test drive and check fuel and tyre pressure. Customers who want to make an appointment for a test drive also have to put in a lot of effort, according to account manager Leon Wonnink of Plan-IT. "Often at car companies, it is still arranged in such a way that customers have to fill in a form on the website before booking a test drive, without knowing whether the intended car is available on the desired date and time. Then they have to wait and see when the dealer contacts them. This is very time-consuming for both the customer and the sales department, especially when you consider that customers can regularly make appointments for maintenance, repairs or the APK very easily via the website.
The Plan-IT Test drive software module helps to organize this process more efficiently. Plan-IT International in Venray developed this module especially for professional car companies. "The customer chooses a new car or an occasion on the website, then sees the days and times the car is available and plans a test drive. One day before the test drive, he or she receives a notification in the form of an e-mail or text message. "The software module also offers many advantages for the dealer. "Plan-IT Test drive can be integrated very easily into the existing website. You determine which cars are available for the test drives and load them into the module. When a test drive has been booked, the sales department will receive a notification, so you no longer need to call afterwards. Thanks to the link with Hexon, all information is automatically loaded into Plan-IT Test drive. In addition, you can take into account cars that have to come from other locations, but you can also set notifications when you need to clean and check a car. "
Maintenance and repair
In addition to Plan-IT Test drive, Plan-IT International offers even more modules with which car companies can better plan their business activities. Plan-IT Workshop keeps track of the appointments for maintenance, MOT and repair, while customers can make appointments on the website themselves via Plan-IT. As with Plan-IT Test drive, the link to the module can be included in a direct mailing. Plan-IT Welcome then offers the possibility to welcome customers to the showroom via a monitor or a television and shows exactly where they can report. In the waiting area, customers can see the status of their car and at which counter they can collect the key. "The great thing about Plan-IT is that the various modules were created on the basis of conversations with customers. This results in the most beautiful projects that also offer real added value. We notice that only by the increasing interest in Plan-IT Test drive", said Leon.Back to news items